Unfortunately, without a premium plan, we were unable to find any contact numbers for SpiderOak. However, it is also possible to submit a support request via an online form on the website. If you need to troubleshoot any issues with the platform, you will likely find the answer on the support website. There are many how-to articles and tutorials on topics, ranging from setup to restoring data and resolving syncing problems. Like all top cloud storage platforms, SpiderOak One Backup enables customers to make use of an extensive support website. We received a reply to our request in just under 12 hours (Image credit: SpiderOak) This is a more secure way of sharing files on the internet, and almost guarantees your files will only be seen by the intended recipient. Share Room meanwhile is a web-based interface that enables users to share files via temporary, self-destructing links. While this might still result in the loss of some recently updated files, it certainly beats a total loss of your files and photos. If you become the unfortunate victim of a malware attack or other type of cybercrime, the Point in Time Recovery feature will help you restore your cloud storage account to a time before the malware or ransomware infected your drive. Like all great data recovery tools, this feature won’t be helpful until it saves the day. This isn’t a surprise, however, as SpiderOak One is primarily a consumer-oriented product. Unfortunately, we’re also somewhat disappointed by the lack of business or team-specific features. SpiderOak isn’t the most feature-rich cloud storage platform, but it covers all the most important bases, such as file sharing, drag-and-drop functionality, and file thumbnails. Although not rich in features, SpiderOak nails the fundamentals (Image credit: SpiderOak)
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